In a world where what was once familiar has become foreign, it’s safe to say that hospitality marketing has shifted in a radical direction. Even the most capable minds are left in a tailspin and what we hear a lot is pivot, pivot and well pivot again! Hospitality Marketing today is faced with the following […]
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Entries by keren
COVID-19 has changed everything, including how restaurants operate and the way customers use them. The restaurant industry has experienced catastrophic losses and profound changes resulting from the pandemic. Nevertheless, its businesses continue to evolve in order to thrive again. As restaurants start to reopen here in Florida and in other states, and prepare for dine-in […]
COVID-19 has posed a significant challenge in terms of planning for recovery, as many questions remain unanswered. Both the timing and the shape of recovery for the travel industry has remained elusive to hoteliers and agents alike. As travel and hotel stays begin to steadily, but slowly, increase across the globe, what data patterns do […]
The world’s largest hotel groups are revamping their housekeeping and cleaning measures in the aim of restoring consumer confidence and bringing guests back to traditional hotel rooms. After Marriott International, which released details of its sanitation and hygiene procedures earlier this month, Hyatt and Hilton have been quick to follow in announcing new cleaning protocols […]
As one of the world’s oldest industries, hospitality has experienced more than its fair share of global disasters. It weathered both the Great Depression and Recession, survived World War II and even overcame the sharp travel decline after 9/11. For an industry that’s usually so full of passion, inspiration and light, one glance at my […]
Across America Hotels the Hospitality Industry are establishing new proactive protocols with revised polices for hygiene and sanitation across their properties in an effort to protect guests and staff. These new protocols are crucial to keep individuals safe as well as build the trust of prospective guests and employees who may be in fear. The […]